Contact

Thank you for choosing Billywix Loft!  If you have any questions, need to initiate a return, or need to request a refund, we're here to help. 

Email us at hello@billywixloft.com, including the following details if applicable:

  • Order Details: Include your order number and any other pertinent information related to your purchase.
  • Description of the Issue: Clearly describe the specific issue or problem you encountered with the product.
  • Supporting Images: If applicable, attach images that help illustrate the problem. 

Once your email is ready, send it to us, and our dedicated team will review your request promptly.

Thank you!